1. How do I book a hotel room?

Hotel rooms can be booked online through our website www.bestvalue-tours.com, provide your check-in and check-out dates, room preferences and follow the booking instructions provided. You can also contact our customer service team for assistance with booking by emailing us at booking@bestvalue-tours.com.

2. What information do I need to provide when booking a hotel room?

When booking a hotel room, you will typically need to provide your name, contact information, credit card details for payment, check-in and check-out dates, and any special requests or preferences.

3. What types of rooms are available for booking?

Hotels offer various room types, including standard rooms, suites, deluxe rooms, and specialty rooms. Room options may vary by hotel and availability.

4. Can I request a specific room location or view?

 You can request a specific room location or view, such as a higher floor or a room with a city view, but these requests are subject to availability and cannot be guaranteed.

5. What is the hotel's cancellation policy?

The hotel's cancellation policy specifies the deadline by which you can cancel your reservation without penalty. Cancellation policies vary by hotel and room rate, so it's important to review this information before booking.

6. Is breakfast included in the room rate?

Some hotels offer complimentary breakfast as part of the room rate, while others may charge an additional fee for breakfast. Check the room details or contact the hotel for information on breakfast options.

7. Are there any additional fees or taxes to consider when booking a hotel room?

In addition to the room rate, hotels may charge additional fees such as resort fees, parking fees, or taxes. These fees should be clearly outlined during the booking process.

8. Can I request early check-in or late check-out?

Early check-in and late check-out requests are subject to availability and may incur an additional fee. Contact the hotel directly to inquire about these options.

9. What amenities are included in the hotel room?

Hotel room amenities may include Wi-Fi access, toiletries, a coffee maker, a minibar, and a television. Specific amenities vary by hotel and room type.

10. How can I modify or cancel my hotel reservation?

To modify or cancel your hotel reservation, please contact us or follow the instructions provided in your booking confirmation email. Be aware of any cancellation fees that may apply.

11. Can I request a crib or extra bed in the room?

Many hotels offer cribs or extra beds upon request, subject to availability. Contact the hotel in advance to arrange for any additional bedding needs.

12. What should I do if I have special requests or requirements for my stay?

 If you have special requests or requirements, such as accessibility needs or dietary restrictions, contact the hotel before your arrival to ensure they can accommodate your needs.

13.What should I do if I encounter any issues during my stay?

 If you encounter any issues during your stay, such as room cleanliness concerns or maintenance issues, notify the hotel staff immediately so they can address the problem promptly, please also notify us by email.